WHAT TO DO IN CASE OF DAMAGED /DEFECTIVE PRODUCTS FROM FULL MARKS PRIVATE LIMITED?
If an item ordered by you on Full Marks Private Limited is delivered to you in a damaged / defective condition, please email us at info@fmpl.in for a replacement. We will guide you about how to refund the book to us for a replacement.
WHAT TO DO IF I WANT TO RETURN A PRODUCT THAT I HAVE ORDERED?
To provide you a worry free shopping experience on info@fmpl.in, we offer you a No Questions Asked Return Policy. Within 2 days of receiving your shipment, you may return any item in its original packaging, for a refund (excluding shipping costs).
When you return your product, just indicate the reason for your return in a short note, put the item and the note with the order number into a secure package, affix our address note and send it through a reliable courier or mail it to us.
You can also call us and notify us of you returning an item.
HOW WILL THE MONEY BE REFUNDED IN CASE OF PRODUCT(S) RETURNED?
Once we receive your package with the product in it, we will initiate the refund process. The refund will be made to the same payment option(s) originally used to pay for the order.
WHAT DO I DO IN CASE I RECEIVE A DEFECTIVE / DAMAGED ITEM FROM FULLMARKS.ORG?
We at fullmarks.org always have you in mind, so we strive to make sure that our products reach you in their original condition. Still if an item ordered by you on fullmarks.org is delivered to you in a damaged / defective condition, please email us at info@fmpl.in ASAP. We will guide you about how to refund the book to us for a replacement.
HOW CAN I RETURN A PRODUCT ORDERED FROM FULLARKS.ORG?
To provide you a worry free shopping experience on fullmarks.org, we offer you a No Questions Asked Return Policy. Within 7 days of receiving your shipment, you may return any unopened item in its original packaging, for a refund (excluding shipping costs).
When you return your product, just indicate the reason for your return in a short note (if you feel like it!), put the item and the note with the order number into a secure package,
affix our address note (our returns address is given below) and send it through a reliable courier or mail it to us.
HOW AND WHEN WILL I GET MY REFUND?
Upon receipt of your package with the item in it, we will initiate the refund process. The refund will be made to the same payment option(s) originally used to pay for the order. The refund will reach you in 7 – 10 days.
